Our Victorian home has a bay window whose roof and front facade had started leaking rainwater. We sought quotes from three vendors, and while High Five had the highest price, we went with them anyway. This was because their surveyor had provided both the most detailed assessment of the problem and solution, and unlike the others, they provided a 10 year warranty. When the scaffolders (a subcontracted firm) accidentally damaged our front staircase, High Five were happy to repair it. Furthermore, when we sought to add to the works a minor unrelated repair to the trash area's drainage, they offered to throw it in for free. All works were done to an attractive standard, and all the men from the surveyor to the work crew were nothing but professional and courteous. If I had to mention one nit, it was that communication via email could be spotty. The responsiveness over the phone and WhatsApp more than made up for it however. Would hire again.